Powertec WB-MS10 Workbench Multi System (Yellow) Review

Average Reviews:

(More customer reviews)I purchased this system from a big-box sporting goods store. The installation instructions stink. Some bags of bolts, nuts, etc. appear to be mislabeled, but in the instructions it says those numbers are to help THEM, not YOU, so you have to ignore the part numbers on the bags. Gee, thanks! The instructions manual's illustrations were typically very crowded and it was often very difficult to see everything you were supposed to do. No real written instructions, just illustrations. It took close to 6 hours to assemble it, but I bet the second time would be under 4 hours. The instructions, though lousy, were not a major source of dissatisfaction.

After getting it set up, my son's girlfriend tried out the ab crunch station. She probably had about 30 pounds on it and the weld on the pivot arm was breaking! My new gym ... broken almost immediately. I emailed tech support on a Sunday and they responded the next day. They wanted some additional information, which I supplied. About two weeks later, I received the replacement part. I had to do a good bit of disassembly to get the part replaced. Once installed, it felt very flimsy ... not nice and sturdy like the showroom model. A while later, I revisited the store. The showroom model pivot arm was MUCH better designed and MUCH beefier! No wonder!

I took photos and described the problem to Powertec in email. They ignored the email ... no response. I've sent several more ... same result. I guess I'm stuck with a crappy system. I returned it to the Big-Box store on the 89th day (90 day return policy). One other difference between the showroom model and my model: there is an eyelet on each end of a horizontal bar used to attach the chain for triceps pulldowns on the showroom model, making access very easy. My model has one eyelet right in the middle of the bar, forcing me to stretch out over the ab crunch seat ... not a comfortable situation.

This COULD be a nice gym. It probably WAS nice before Powertec cheapened the design. The part that really burns me up is the (lack of) tech support. Ignore customer complaints, PAY THE PRICE! ZERO STARS! CAVEAT EMPTOR!

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Product Description:
Love to lift but not a big fan of free weights? Turn to the Powertec WB-MS10-B Workbench multi-gym, a three-person workout system that combines more than a dozen of the best, most-effective free weight stations in machine form. The WB-MS10-B multi-gym doesn't use any cables or pulleys, but instead employs a leverage design to provide the resistance. As a result, the WB-MS10-B not only feels smooth and performs safely, but it's also virtually maintenance-free. The multi-gym--which can accommodate three people at once--supports such exercises as calf raises, shoulder presses, tricep presses, seated rows, squats, bench presses, leg extensions, arm curls, lat pull downs, ab crunches, and many more. In short, it offers exercises for every major muscle group. Plus, you can expand the multi-gym's functionality by adding an optional Powertec accessory, such as a pec fly, leg press, or machine dip accessory. The Workbench incorporates an access tube and knob lock pin for these easy-to-attach accessories (sold separately).
And despite the variety of workout stations, the multi-gym's footprint is actually fairly compact. Other features include contoured pads for comfort, a revised lever lat arm that incorporates both a close-gripped swivel bar and a rotation bar, and a sleek design in yellow. Weight plates are sold separately.
Specifications:

Manufacturer's Warranty
Lifetime on frame, 2 years on component parts, 1 year on pads, grips, and unspecified parts

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